Cisco 642-104: Unified Communication for System Engineers
#1. You are configuring a Cisco Unity voice messaging system to exchange messages with several node sin an Octel analog network. As a part of your work, you use the Configuration Manager utility to create an account and mailbox on the Cisco Unity system. When you press the Create Bridge Account button, what has been created?
#2. Cisco Unity is integrated with Cisco CallManager at a company. The customer reports that Message Waiting indicators are intermittent on some extension. You have opened up Integration Monitor to help resolve the issue. Which statement is true?
#3. In an Exchange 2000 environment, which method does Cisco Utility use to send voice mail to other Cisco Unity servers in the same Exchange routing group?
#7. You want Cisco Unity to lock the voice-mail account if there are more than five invalid password entries for new accounts you create. What would give you control over these settings?
#8. The manager of the Service department wants to set up a direct complaint service where the manager will receive live calls that are identified as coming from this call handler. If the manager does not answer, a message will be taken and sent to the manager. How can you accomplish this using a call handler?
#9. Your customer has asked to install a 16-port Cisco Unity voice-mail-only system. Which three software applications does Cisco Systems recommend that you use in this configuration? (Choose three)
#10. Your client's 200-call handler application is experiencing problems. It seems certain "one-key" selections do not send the caller to the appropriate call handler. You suspect that your customer configured some "one-key" options incorrectly. Which report or utility in Cisco Unity can you use to investigate this problem?
gen. 0.069
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