#51. A Company.com technician installs a 512 MB RAM module in a Company.com laptop that has 64MB of video shared memory. How much RAM would be available to the operating system?
#52. A customer complains that after the memory on his laptop was upgraded from 512 MB to 1024 MB of RAM, his laptop reports that only 768 MB of RAM is installed. What is the MOST probable cause of this?
#55. A Company.com user reports that when he plugged power adapter cord in to laptop, he saw a spark and now the screen is dim. What would you suspect the cause of this problem?
#56. Company.com has purchasing a laptop with internal wireless capability; however, the laptop fails to connect to any wireless network at Company.com. What should the technician check FIRST?
#57. A Company.com user complains that the screen on his laptop remains blank when he turns on his laptop. The Company.com technician ascertains that the power light comes on and that the laptop does boot up. What should the technician do to enable the display?