#7. "bps" stands for bits per second. Baud is the number of discrete signals per second. One discrete signal can encode more than one bit. Hence, a 9600 bps modem actually operates at 2400 baud. However, in common non-techie terminology, baud and bps are used synonymously, though that is not technically correct. These are all true statements.
#10. Your modem does not respond when you try to dial out. You try another modem on another computer and get the same result. What is the most likely problem?